Terms & Conditions

Data Protection

All personal data is treated confidentially, and your rights to protection of your justified concerns are observed strictly in accordance with legal requirements. By placing an order you agree and understand that we may collect, use, store and process your personal data in accordance with our Privacy Policy Statement. For details on the manner in which we use cookies, the type of information we collect, how and for what purpose, please see our Privacy Policy, which is incorporated into these Terms.

Placing an Order

You will be guided through the process of placing an order by a series of simple instructions on the Site. You place your order request for goods/ fragrances from Testament-collection.com site by clicking on the Pay Now button at the end of the online order process. Once you have placed your order, we will send to you an email acknowledgment providing you with the details and value of your order, which has been debited to your credit/debit card. This is not an order acceptance from Testamen-Collection Online Shop. Unless we have notified you that we do not accept your order or you have cancelled your order in accordance with the Cancellation section of the Site, our acceptance of your order and the completion of the contract between you and us will take place when we have dispatched the goods ordered by you. To cancel your order after it has been dispatched to you, you will need to follow the Returns Policy & Procedure. If you require any information regarding your order(s) please contact Customer Services via the email address: info@sweetarabian.com (Monday to Friday 9m to 5 pm + 2GMT). We may not accept your order if an item you have ordered is out of stock, we are unable to obtain authorisation for your payment, we suspect fraudulent activity or violation of these Terms and Conditions (including our Privacy Policy) or if we identify a product or pricing error. If we are unable to fulfil your order following our order acknowledgement, we will contact you by email or telephone advising you of this.

Prices & Payment

All prices indicated for products available via the Site are inclusive of VAT at the current rates and are exclusive of delivery charges. The total cost of your order is the price of the products ordered plus any delivery charges. All orders are payable in pound sterling.You can pay for products using the following payment options: CREDIT / DEBIT CARDS & PAYPAL ACCEPTED: PAYPAL, VISA, VISA DELTA, MASTERCARD, MASTERCARD DEBIT, INTERNATIONAL MAESTRO, UK MAESTRO, LASER, VISA ELECTRON AND AMERICAN EXPRESS. Please note, all credit or debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your card refuses to authorise payment, we will not be liable for any delay or non-delivery.For your security and to avoid any fraudulent transactions, your billing name and address must match that of the credit card used for payment. We reserve the right to cancel any order that does not match these criteria.No credit or debit card details are stored once your order has been placed unless you have given us permission to do so. Credit card information is stored safely and securely. We guarantee to comply with the standards, procedures, and requirements laid down in the UK Data Protection Act 1998.

Your Account

Certain features or services on the website might require an account. Maintain confidentiality for your account info, including your password. Maison Testament LTD isn't liable for losses from your failure to maintain account confidentiality.

Cookies

Cookies are small files stored on your computer by a website to provide a unique ID. They ease and speed up website usage by remembering past visits and provide essential account details. They also track current shopping sessions and shopping bag content. You can refuse cookies via browser settings, but doing so may hinder website usage. Unless you've set your browser to refuse cookies, our system will issue them when you use our website.

Third Party Links

We aren't responsible for off-site pages' content or other linked sites. Links on the Site are mere conveniences and don't signify endorsements by us, our affiliates, or our partners. Linking to or from off-site pages or other Sites is at your risk. We don't assume responsibility for such sites' actions, content, products, or services, including their privacy statements and terms.

Our Liability

You have legal rights as a consumer for products that are faulty or misdescribed. Advice on your legal rights is available from the local Citizens’ Advice Bureau or Trading Standards office. These Terms and Conditions don't affect your legal rights. We're not responsible for any breach of these Terms caused by uncontrollable circumstances. If we breach these Terms, our responsibility covers only foreseeable losses at the time of Website usage. Our liability doesn't cover business losses like lost data or profits. This doesn't affect any liability we might have for injury or death from our negligence or fraud, or other liabilities that can't be limited/excluded by law.

Competitions and Prizes Terms & Conditions

These rules apply to all competitions (including prize draws and offers)

Maison Testament LTD may host competitions on this site and social media. Additional terms may apply.

Competitions are open to UK residents, excluding Maison Testament LTD employees, promoters, their immediate families, or anyone involved in the competition's creation/administration.

Prizes are non-transferable and non-negotiable. No cash alternatives.

Maison Testament LTD reserves the right to replace the prize.

By participating, entrants agree to these rules and any other requirements set out in accompanying promotional material.

By participating, entrants agree to our Privacy Policy.

Winners will be notified via e-mail or direct message within a specific timeframe, or else within 1 month post promotion end. Winners have 5 business days to claim the prize, or another winner will be chosen.

Participation implies consent for any promotional generated publicity, and use on various platforms.

One entry per person (spammers disqualified).

Maison Testament LTD isn't responsible for technical faults or damaged entries.

Promotional Terms & Conditions

Exclusive 20% of sale on selected lines only. This promotion only applies to the UK and EU countries we ship to. These terms apply to the current 20% of promotion on selected lines.

1. This offer is only available online at www.testament-collection.com Such promotional discounts are not valid for use as part of a purchase in Testament Collection counters, or for telephone orders.
2. This promotion will run every year from the 21st of November to the 2nd of December.
3. Selected lines only.
4. The discount is applied to the RRP.
5. Promotion valid while stocks last.
6. Offer does not apply to delivery charges. Please check relevant delivery terms and conditions online.
7. Any refunds will take into account the discount.

Voucher code and other external sites promotional codeThese terms apply to voucher codes and other external site promotional codes.